Top 5 Hotel in Massachusetts

260 W Main St, West Brookfield, MA 01585, United States

“Salem Cross Inn is definitely a special occasion place. It has a tiny tavern in the basement with a small intimate bar near a cozy fireplace that looks out onto the endless pastures & wildflower gardens. Evan always checks in to make sure you’re taken care of. Tyler & Heather the bartenders are extremely hospitable & always remember you. They have a lovely ever changing specials menu along with their standard options that are difficult enough to pick from as they are all so amazing. The Duck is crispy & decadent , the catfish ( a special ) melted in your mouth accompanied by jalapeño cheddar grits!!! Every dinner comes with their delectable squash muffins ( which are great for breakfast with coffee!). They have an amazing Caesar salad -perfectly dressed. If you are looking for a cozy date night place with attention to detail you will not be disappointed!”

1 Corey Rd, Hancock, MA 01237, United States

“Great spot for families. Ski-in/ski-out. Chairlift just steps away from the building. Each unit comes with a locker for your skis/snowboards. Resort has an indoor/outdoor pool and 3 hot tubs - all with great views of the mountain. Rooms are …”

2 Van de Graaff Drive, Burlington, MA 01803, United States

“Loved everything about my stay here, came from Maryland in May 2023 for an entire week. Have no complaints. We had the two bedroom two bathroom suite. The room was great. The free breakfast was wonderful. The staff was extremely helpful and friendly. Location was great, very close to 95. Easy access to stores (Target, Walgreens etc) Will stay there again if I return to the area.”

1 Country Club Rd, Holyoke, MA 01040, United States

“My family booked this location for a less than happy occasion. We were burying my father. My mom wanted a venue for his celebration of life where those of us traveling from some distance would have a convenient place to stay and gather together. This hotel was that, and so much more. Our entire family was able to be together, which would have been enough, but the staff? Words can't accurately describe how incredible everyone was. They were so kind and attentive to the needs of every single family member. Rose, Noah, and several others whose names I can't remember really went above and beyond for us. Every single staff member we interacted with was exceptional from front desk, to housekeeping, to restaurant. I've stayed in a lot of hotels, and the actual property is pretty. The rooms were clean, and the outdoor space highlighted New England autumn beautifully, but it was truly the staff that made this place stand out as exceptional. Huge thank you to every member of the team! You made my mom cry happy tears more times than I could count, and turned this unhappy occasion into something I can remember with a smile.”

1882 Main St, Brewster, MA 02631, United States

“How do I describe the Candleberry Inn? Well the place is simply magical. You arrive and immediately feel like you are home…if home is a 5 star resort with luxurious bedding, spa bathrooms, homemade treats each day, and incredible breakfast …”

18 North St, Hyannis, MA 02601, United States

”Great staff, great rooms, and great location. I haven't been in a hotel this great in a very long time! My only complaint was the room I was in was extremely stuffy, almost like the heat was on full blast. I ended up needing to put the air on. I wish there was a little more variety with breakfast, but I can't really complain since it's complimentary.”

350 Main St, Cambridge, MA 02142, United States

”If I had the choice I'd rate the Kendall 4.5. My king superior room was plenty spacious, comfortable and quiet. I took advantage of the ability to visit the Cambridge Athletic Club. The nightly happy hour is a nice touch but, then again, it's the same two pours and roasted nuts every night. Ditto with breakfast, which has been mentioned in this space, becomes monotonous after a couple of days. Same everything from the choice of two teas, to the mini cranberry scones, to the scrambled eggs, etc. By my third morning I made other breakfast arrangements because I just couldn't get excited about the bowl of muesli (no other cereal choices). The missing element was hospitality. The place feels very transactional. When I saw a staff member I never saw a smile or got a warm welcome. The hotel needs to work on that.”

149 Main Street, MA-28, West Yarmouth, MA 02673, United States

”We were there in December, not a peak time but I'll admit I was really disappointed the indoor hot-tub and pool were closed. I really wanted a hot tub. So if that's important to you call first!! Aside from that, the room was very nice!! Wonderfully ample and super fluffy pillows. It's nicely kept. Outside our room was a cute porch and beautifully maintained courtyard with a firepit/burn barrel, several BBQ grills and etc. Really cute. I could easily see someone renting out the wing with family in the warmer months.”

247 Commercial St, Provincetown, MA 02657, United States

”I came for a Dina Martina show. She was excellent. I had a great time. The theater itself was very basic. The bartender was nice. The bar was also very basic. Seats were slightly uncomfortable. I would return for the right show.”

27 Patriot Pl, Foxborough, MA 02035, United States

”Excellent!! The staff was very helpful and caring. Well lighted and comfortable surroundings. Fast service and friendly people. Massive modern furnished rooms. Plenty of coffee. Very helpful breakfast staff. They would answer many Questions I Had. The car valet,helper,was kind and explained the area.”

36 King St, Northampton, MA 01060, United States

”This hotel and it's staff is trash. I cancelled my stay months in advance and these scammers still went ahead and charged my card a no show fee. And when I called they gave me a run a run saying there was no one available to assist me. I finally got through to someone after a few tries and they refunded my money. If you like over priced hotels with lackluster staff this is the place for you. If you don't stay away from this place.”

203 Main St, Lenox, MA 01240, United States

”Amazing, amazing, amazing!!! From being greeted with a warm apple cider when we arrived (mine was spiked!) to a lovely, spacious room decorated beautifully, we couldn’t have enjoyed ourselves more! A bottle of wine and cognac tasting and delicious breakfast all included! Enhanced by a wonderful staff. Loved every minute of our stay.”

375 Whitney Ave, Holyoke, MA 01040, United States

”Room was clean and comfortable. Could use a bit of an update but overall good experience. We loved that the bedroom and living space were separate so we could put our little ones to bed and stay up without bothering or waking them. The kids loved the pool but the chlorine!! Couldn't swim for too long without the eyes and throat burning. Breakfast was amazing! Tons of options both savory and healthy.”

111 Boylston St, Brookline, MA 02445, United States

”Enjoyed my stay here for 6months. Hotel was clean, room services were provided whenever requested, laundry services were available at cost. Special shout out to Jose, in-charge of breakfast, he is very kind and sweet and welcomes guests to breakfast everyday with a smile. I would give 4 star for services as some of staff at reception were not very friendly, although most of them were.”

53 Old Bedford Rd, Westport, MA 02790, United States

”Loving here! Easy to find and come in and go out. Staff are very helpful. On-site laundry a big plus. Hot breakfast included. Love the bathroom and shower. Better than any other hotel I've stayed in! Pet friendly too. My cat loved our time away from home.”

25 Middlesex Turnpike, Billerica, MA 01821, United States

”Stayed here for four days. Very well maintained and clean. Large spacious rooms. Continental breakfast had a good variety of options. Front desk staff were awesome. Away from the bustle of the city, yet close enough to major attractions depending on traffic.”

434 Providence Hwy #1, Norwood, MA 02062, United States

”Been to many hotels but this one is not up to the Hampton standard. The hallways had a weird smell and no air conditioning. When we stepped into our room, it had a stinky odor and the cooling system was not functional. We lowered the temperature down to 65 and still no change as there was just a small AC vent on the wall and not other cooling unit in the room. The bins had no liners and felt dirty. Restroom floor was greasy and the soap holder was broken, on top of that there was wet soap residue in the holder meaning it was not cleaned. Finally, we decided to leave this shabby motel come hotel. The hotel receptionist was kind enough to offer us refund and the staff was nice overall.”

445 Pittsfield Rd, Lenox, MA 01240, United States

”The room, a "suite," was large with an area near the door with a microwave, refrigerator and coffee maker (none of which we used). The bed was comfortable. The room was clean and quiet. The breakfast was adequate and the woman who was tending to things was very good at keeping it stocked and was friendly. The other staff was nice as well. The exercise room had a recumbent bike, a Peloton and a treadmill and they all worked. There were weights and another guest noted there was no bench for using with the weights. All in all, it was a good place to stay at a reasonable price.”

295 Northern Ave, Boston, MA 02210, United States

”Absolutely amazing hotel. We were greeted by a very lovely front of the house lady who did our check in for us. Our room was very spacious, well equipped and cozy. The hotel had an amazing view of the harbour. There is a laundry room which we used, extremely handy, both washing machines and dryers all clean and fairly new( you need coins) There is a gym as well, lovely sitting area with a terrace upstairs and downstairs, there is a little shop with all essentials that you may need( laundry detergent as well), a restaurant with a waiter-robot :). But what really made me very happy about our stay in the hotel was the gluten free bread and rolls during breakfast. As a coeliac- thank you so much. I don’t get much gluten free hotel breakfast experience so I am super grateful. It is also worth mentioning that the airport bus stop is behind the hotel and it is a 10-20 minute ride which is super helpful. All in all we had an amazing stay, thank you to all the staff for their hospitality.”

77 Easton St, Nantucket, MA 02554, United States

”The Nantucket Hotel is amazing! My husband and I both live on Nantucket year-round and stay at the hotel on a regular basis for “staycations.” The staff is very friendly and the Breeze restaurant is always a wonderful dining experience. Our …”