Top 5 Department Stores in Massachusetts

783 S Main St, Great Barrington, MA 01230, United States

“Staff are knowledgeable, patient and their positive attitudes goes a long way to have a pleasant experience. I did have an issue on my last purchase, called the next day and was handled so quickly, Rebelle truly understands the meaning of Customer Service. Their location is perfect, clean, easy to view everything and highly recommend.”

24 Elliot St, Newton, MA 02461, United States

“First time walking in everything was smooth and great thanks to my good friend John help me out quick and easy appreciate him and his service”

220 Housatonic St, Lee, MA 01238, United States

“Every visit to Canna Provisions is always pleasant. The staff is incredibly friendly and knowledgeable. I travel an hour, just to spend my hard earned money there, even though several other options are closer. Incredible prices and specials! Loyal customer for life!”

433 Center St, Ludlow, MA 01056, United States

“I'm surprised at the reviews that this store has nice customer service. There was a young girl at the register that was extremely rude to my disabled son. I get that not everyone is going to understand or a friendly person but to be outright mean is unacceptable. Maybe retrain your workers on how to be nice since they are working with people.”

18 Pocasset St #201, Fall River, MA 02721, United States

“We bought the Luster Loft Fleece Pet Blanket for our blue heeler Murphy. We had the blanket embroidered with his name. This blanket is so soft and warm and most importantly it doesn’t collect his dog hair. It’s exactly what we were looking for. Best of all, it’s Made in America! ❤️🇺🇸 - and we love that. …”

200 Beacham St, Chelsea, MA 02150, United States

”My favorite local dispensary!!! Been coming here since they first opened. The staff is amazing, and very friendly. I love them! Jacky is always so helpful and Jarim is the man! He always welcomes me with a big smile and has my order ready.”

70 Worcester-Providence Turnpike, Millbury, MA 01527, United States

”The store itself was cleaned and organized. Employees were helpful. The one thing I didn't like was they had all the doors on the left side closed which is an inconvenience.”

100 Derby St, Hingham, MA 02043, United States

”Silvia or Sylvia (sorry) helped me so much when i was in a pinch to get a suit for my grandmothers services. So helpful, understanding of my ignorance to formal apparel and was very kind. Cant thank her enough. I hope she gets the good things that she deserves. Very attentitive.”

300 Mishawum Rd, Woburn, MA 01801, United States

”This retail store is located in woburn and it has a wide range of goods. I came here to look for some home decor and I found it easily with the help of the staff. I basically did all my shopping here . I like the layouts because it makes it easy to find whatever you looking for. There is a large parking spot in the mall . I will be visiting again to get other stuff. I couldn't take too much pictures but I left a few in this review for others who might want to check this store out.”

340 Legacy Pl, Dedham, MA 02026, United States

”I recently visited this store after finding a wonderful jacket. The staff were friendly and the store was clean, and well stocked. All of the other items bought were high quality and reasonably priced. Overall, I had a pleasant shopping experience and would definitely recommend it to anyone looking for outdoor gear.”

999 Newport Ave South, Attleboro, MA 02703, United States

”Friendly shopping experience. No pressure from the sales team to buy anything. Nothing worse than someone bothering you 😕 when you're trying to figure out what to purchase. Cardis sales people are helpful with working with people on a budget. The sales guy pointed me in the right direction showing what my options were. This was a great shopping experience”

96 Airport Rd, Hyannis, MA 02601, United States

”Excellent environment to learn, instruction was compassionate and appropriately firm. We learned the safety and the foundation of handling a gun and were able to practice at the end. Instructor was knowledgeable and able to transfer knowledge. She was excellent.”

1522 Boston Rd, Springfield, MA 01129, United States

”This is a really great but hard to find tequila!! I'm surprised they had it on a low shelf most places have this up high. Either way, this place impressed me. I'll be back!”

35 Chase Ave, Dudley, MA 01571, United States

”If your store isn’t open until 10pm then your website should reflect the proper closing time, was informed by one of your closers on 12/11 that the doors are locked at 9:50 and registers are closed at 9:55, sounds like employees that just wanna leave early every day. Disgustingly unprofessional. Walked up to the window at 9:54 and no one was in the check in booth I was left to wait for 5 minutes then told I was “too late”.”

339 Squire Rd Suite 160, Revere, MA 02151, United States

”🤔 Regarding my experience today, it was about my wife. She bought a shirt that she liked... twenty days ago, but when she came home (she measured it: and discovered that it had a small, light hole in the back); And by virtue of // her lack of time and work ===> She had the opportunity on 10/06/2023 to return this product, knowing that she had never worn it, but unfortunately _ she lost her purchase invoice for a group of purchases from the shop..._===> but it was There is a lady who is well-versed in her knowledge of the concepts of “customer service” and may ask her for additional time 🙏 to fulfill that... and after I asked her for her name because I am a regular customer at Burlington stores, she told me that her name was: *Naima*🙏... Satisfying everyone...I cherish that there is nothing other than %===> ☆The customer is king☆; and objective concepts to serve everyone for the sake of progress as a win-win business for all.R.”

1246 Washington St, Hanover, MA 02339, United States

”Only two staff people to ring. One worker seemed new or out of touch with how to service her customer. Took forever to cash out. Staff person was cordial but seemed pulled in other directions. Great products though and the sales are tremendous.”

150 Lexington St, Burlington, MA 01803, United States

”I was so excited in the store... I found a lot of plus size choices, friendly staff... I love this store”

1 Premium Outlets Boulevard Suite #390, 1 Outlet Blvd Suite #390, Wrentham, MA 02093, United States

”Great location, friendly staff, good prices, and discounts. The store huge and full of clothes.”

1110 Fall River Ave, Seekonk, MA 02771, United States

”Love it here! The store is huge with everything you need for home furniture and decor. Those who say it’s pricey don’t know how to look for the deals. They have clearances throughout the store up to 75% off! I got a huge laundry basket for $4 and several $5 canvas prints and beautiful throw pillows. They have something for everyone”

729 Bridge St, Weymouth, MA 02191, United States

”I am writing to express my dissatisfaction and frustration with the service I received at Weymouth store, specifically concerning the purchase and attempted return of a generator. My experience has not only been disappointing but also stands in stark contrast to the high standards of customer care and service I had come to expect from Lowe's. I went into the store, and they did not have the model I needed. The employee recommended a smaller version from the same brand. Since I was in a rush and my house ran out of electricity. I had no choice but to agree to take the smaller version. Since There were two left, both of the boxes were damaged, and one was worse than the other, so I had no choice but to take the slightly better-looking one. The employee told me that the bottom of the box was possibly damaged from the water during transportation, as we both saw right on the spot. He said that if it does not work when you take it home, come back within 24 hours, and I may get a different one. Just tell whoever you are returning to what is happening. Upon receiving the product, I was dismayed to find it in a used and defective condition. The generator was enveloped in plastic wrap, which was visibly damaged, and to my shock, there was a small amount of oil leaking inside the wrap. It was clear that the item had been previously used and returned to the store. We had no other option but to run it to get started. The generator ran for 5 minutes, then the smoke came out and shut off. It would not start again. Given that the product was defective and not in a new condition as expected, I returned to the store to process a return. However, I was met with a response that was not only unsatisfactory but also contrary to Lowe's established 90-day return policy. Despite providing a detailed explanation of the situation and showing the condition of the generator, the front-end associates and the store manager refused to accept the return. This refusal is not only inconsistent with your stated return policy but also indicative of a larger issue of customer service and support. Moreover, the manner in which your staff handled this situation was remarkably unprofessional. The associates and the store manager were dismissive and lacked the courtesy and respect that customers should rightfully expect. Their behavior compounded the frustration of receiving a defective product and has unfortunately tarnished my view of Lowe's. As a loyal customer, I had expected Lowe's to honor its return policies and to treat its customers with professionalism and respect. This incident has regrettably called into question my willingness to continue shopping at your stores. I kindly request that this issue be addressed promptly. I seek a full refund for the defective generator, along with an assurance that measures will be taken to improve customer service in your stores. Your attention to this matter and a response at your earliest convenience would be greatly appreciated. I had already called customer service to explain what was happening, and they also had no idea why the store would not let me return.”