Top 5 Car Dealers in Victoria

591 Doncaster Rd, Doncaster VIC 3108, Australia

“I recently had the pleasure of purchasing a Volvo XC90 vehicle from the Volvo Car Doncaster dealer, and I must say that my experience was nothing short of outstanding. From the moment I stepped into the dealership until the time I drove off in my new car, I was thoroughly impressed with the level of service and the quality of vehicles they had to offer. First and foremost, the staff at Volvo Car Doncaster were incredibly knowledgeable, professional, and friendly. They took the time to understand my needs and preferences, and they were able to guide me through the various options available. Their expertise and genuine passion for Volvo cars were evident, and they made the entire buying process smooth and hassle-free. The dealership itself was clean, well-maintained, and had a comfortable and inviting atmosphere. The showroom showcased an impressive range of Volvo models, all impeccably presented and ready for test drives. The staff was more than accommodating, allowing me ample time to explore and test drive multiple vehicles until I found the perfect fit for me. One aspect that truly sets Volvo Car Doncaster apart is their commitment to customer satisfaction. They went above and beyond to ensure that my expectations were not only met but exceeded. The sales team provided transparent and detailed information about the vehicle's features, performance, and safety, helping me make an informed decision. The purchasing process was efficient, and the finance department worked diligently to find the best financing options tailored to my needs. They were patient in answering my questions and explaining the terms and conditions, ensuring that I felt confident and comfortable with my purchase. Overall, I highly recommend Volvo Cars Doncaster to anyone in search of a premium car buying experience. The combination of exceptional service, knowledgeable staff, and high-quality vehicles make this dealership a standout choice. Whether you're a Volvo enthusiast or someone looking to explore the brand, Volvo Cars Doncaster will undoubtedly provide you with a memorable and satisfying car buying journey. Thank you, Volvo Cars Doncaster, for exceeding my expectations and for providing me with a remarkable experience. I am truly delighted with my new Volvo and the exceptional service I received. Cheers, Abhijit & Poonam”

2/167 Princes Hwy, Hallam VIC 3803, Australia

“Great products, speedy delivery, good communication. I have bought heaps of products over the years after I change vehicles. Latest purchase was gas tailgate strut and Ute mats which were easy to install and work /look great!”

835 Doncaster Rd, Doncaster VIC 3108, Australia

“Silver Star are the best in the business! From the very beginning to driving out of Silver Star Motors the whole experience was amazing and what you would expect from a prestige brand. The sales consultant Ben knew everything about every model. He was very patient with me, going through the process and a couple of cars until we found the right one. With pricing set by Mercedes-Benz Australia I knew I wasn’t getting mucked around and when the management team of Andre Tee and Jason Nguyen found a demo at my price-point there was nothing left to do but say yes! Thanks to the whole team at Silver Star, I have no doubt recommending these guys to my colleagues and family when they want a Mercedes”

198 Burnley St, Richmond VIC 3121, Australia

“Wonderful experience with City Kia. We purchased Kia Sorrento GT line. All the staff are really helpful. Did a walk in after making a general inquiry, the sales person Jayden made the things so easy and smooth decided to go with purchase. Then Carl took care of the finance part of the purchase, he made it so easy & hassle free. Thanks to both of them. We would also like to thank Rosealba, who helped us with all car fitted accessories and helped with all other information. I really appreciate and thankful to everyone. It’s a lovely experience for us. Sharvani & Avi”

1 Centro Cct, Essendon Fields VIC 3041, Australia

“Outstanding service and can not recommend Toni highly enough. I purchased my new BMW in less than 24 hours and was so impressed with the professional and friendly customer service. My car requirements were not only listened to but met and Toni also was able to exceeded my expectations by making the experience fun and finding my perfect car!”

875 Burwood Hwy, Ferntree Gully VIC 3156, Australia

“Amazing experience, I got my new car from here and Sales consultant Jason P had been so helpful. Jason didn't hesitate to explain things when I asked him even after months of purchase, thus different from typical sales people who care about you till you sign the agreement. Kudos to Jason and the entire team. Highly recommended.”

37 Lonsdale St, Dandenong VIC 3175, Australia

“My experience with Dandenong Hyundai and Young Park was excellent. They were good to deal with and very thorough in going through the details of the car and purchase process. The car was delivered when / as promised and during the handover of the car details were explained and all questions answered appropriately Thank you to all involved Regards Sam.”

Click & Collect only, 56 Holloway Dr, Bayswater VIC 3153, Australia

“Grant Walker Parts supplied and installed a replacement engine in my Ford Transit van. They had the required engine in stock, communication was excellent, the job was completed ahead of schedule, and the engine has been working fine. Very happy with the parts (including entire engine) supplied and the installation job done. Every interaction throughout the process was excellent. Clearly a very well ran business with excellent staff.”

6 Coventry Rd, Narre Warren VIC 3805, Australia

“You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… you come across guys like Benny and Travis from Berwick BMW. Friendly, professional and most importantly listening to their customer needs. That was my experience with these 2 gentlemen. Benny is a great salesman. When we mentioned any concerns, he was quick to address them with no hesitation. Very straightforward and didn’t try to hide anything about vehicles. Worked with us when the price was a little out of our budget. It could not have been more seamless and made the process very pleasant. Benny's attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! Sharing pic of my new ride along with Benny from Berwick BMW. *PS* - Sorry Travis, will make sure to take a pic with you for my next ride. 😉”

12-16 Kangan Dr, Berwick VIC 3806, Australia

“Was in the market and ready to purchase a Kia. Visited the showroom and introduced myself to a sales person, who really wasn't interested...in fact he spoke past me to another customer who he'd obviously previous met, while I was sitting at his desk! I came back (after having visited a competitive dealer and still undecided) to Kia the following week where we were greeted by a lady, who while much better, we haven't heard from since the quotes were sent...I'd recommend you send the sales team next door so as they can learn what a high performing sales person is so as they don't miss out on another sale...remember people buy from people!”

401 Maroondah Hwy, Ringwood VIC 3134, Australia

“I recently had the pleasure of dealing with Joe at MG Ringwood for my MG3, and I must say, his responsiveness and helpfulness were outstanding. Whether it was answering my queries or assisting with the car selection process, Joe was always there with a swift and comprehensive approach, ensuring a seamless and pleasant car buying experience. Highly recommend for anyone in the market for a new MG!””

780 Burwood Hwy, Ferntree Gully VIC 3156, Australia

“Have been visiting Knox Ford Service for an issue with my Next Gen Everest. Though fixing the issue is still worked on, I have to call out the brilliant team at Knox Ford Servicing for taking care of me. Bailey Pavich is a great guy, genuine Service Advisor who listens to you, make you feel comfortable and always have the customer need at the forefront. He has been always helpful, knowledgeable and supportive. Big shout out to Knox Ford Servicing Team and can recommend to anyone who need their Ford serviced.”

1575 Dandenong Rd, Oakleigh VIC 3166, Australia

“I recently traded in my old car and purchased a Seltos from Chadstone Kia. I could not be more impressed with the amazing customer service and treatment I received from their lovely staff! Nadia and Ben made the whole transition seamless & enjoyable! Thanks so much for your great work Chadstone Kia team, I love my new whip!!”

335 Wirraway Rd, Essendon Fields VIC 3041, Australia

“Extremely happy with my experience this time and it was worthy to travel from SA to VIC just for getting a car within ONE day. Thanks for Matt, Warren & Alex who were keeping the car on hold for two weeks time and provided the best price for me. We also got full tanks of fuels and interior cleaning due to our demand with no charge. Definitely a 5 star for their kindness and patience!”

8 Chifley Dr, Moorabbin Airport VIC 3194, Australia

“If you live close, it's worth the membership. Fuel is busy in the afternoon but the lines move pretty quickly considering.”

187 Old Geelong Rd, Hoppers Crossing VIC 3029, Australia

“Had a really good experience, we were wowed indeed. Iman Shakori, was really helpful from start to finish, in getting my family our dream car. Right now, I am over the moon, enjoying my rides. We got the real deal, lovely car, and will definitely recommend this to my friends. Thank you so much to the great team at Werribee MG once again for making our dream car become a reality. We are truly grateful.”

284 S Gippsland Hwy, Cranbourne VIC 3977, Australia

“We really had an amazing experience at Toyota Cranbourne. We just walk through the branch and look for the car that we wanted. Lorenzo and Darren assisted us very well. The whole process was very easy and didn't take forever. They provided us with a quality car, the price was right and the financing was a breeze. Not to mention their staff are all friendly. Happy client here!”

541 Mt Alexander Rd, Moonee Ponds VIC 3039, Australia

“Happy with our new car, the team at Essendon Skoda were very helpful. Mustafa assisted me in comparing the different models and ultimately I chose the Karoq. We very happy with the car and I’m happy to report the whole transaction went very smoothly. I would recommend this dealership and Mustafa to anyone looking for a new or used car. Love the extra touches in the Skoda!”

146 Whitehorse Rd, Blackburn VIC 3130, Australia

“A Critical Assessment of Lexus Dealership: Service Beyond Stereotypes Introduction: The reputation of any dealership can significantly impact a potential customer's decision-making process. The Lexus Dealership under scrutiny here has garnered mixed reviews, with some steering potential buyers towards the Brighton Lexus instead. My visit to the dealership allowed me to form a firsthand impression of their services and interactions with their sales staff. Treatment of Customers: The rumors surrounding the treatment of customers at this particular Lexus Dealership were not unfounded. Interacting with a couple of salesmen, I experienced a palpable difference in their approach based on my perceived intent to purchase. It was disheartening to note that a genuine interest in exploring their offerings was met with a discernible lack of enthusiasm and engagement. Improving Customer Service: The cornerstone of any successful dealership is its ability to create a welcoming and informative atmosphere for potential buyers. In this regard, there is ample room for improvement at this Lexus Dealership. The staff should refrain from making premature judgments about a customer's intent to purchase, as every visitor deserves to be treated with the same level of courtesy and respect. Creating a Pleasant Experience: Car purchasing should be a positive and enjoyable experience for all parties involved. However, the pressure to expedite the signing of a contract was apparent during my visit, which detracted from the overall experience. A more balanced and patient approach to the sales process would undoubtedly enhance the satisfaction of potential buyers. Conclusion: In conclusion, the Lexus Dealership in question could benefit from a comprehensive evaluation of their customer service practices. Dispelling stereotypes and ensuring a consistently high level of service for every visitor, regardless of their immediate purchasing intentions, would undoubtedly contribute to a more positive and memorable car-buying experience. It is my hope that this constructive criticism serves as a catalyst for positive change within the dealership, ultimately benefiting both customers and the business itself.”

64 Nepean Hwy, Mentone VIC 3194, Australia

“Extremely disappointed at my experience with Jefferson Hyundai. I've been a customer since 2020 and since then the service has completely deteriorated. This year Jefferson Hyundai lost my log book (including car instructions and entire vehicle repair history) and damaged the underside of my vehicle. When I brought in the car to follow up they immediately responded by gaslighting me. See photo of damage attached. If you're taking your car to service here and your log book is declared "not there" at the time of car collection, they will not call you to investigate why is it isn't with the car to give you the opportunity to present it. They will not tell you that it was not there when you collect your vehicle. If you follow up with a concern that it has gone missing after service will not search their workshop for your misplaced book or follow up with the staff that worked on your car or other similar vehicles that they serviced that day to try to find it. They also had a great time attempting to convince me that I was "blackmailing them" when I explained that I would write a google review of my recent experience as a consequence of what had occurred. As a small gesture, they are replacing the lost log book and rewriting the entries when I have brought the car to their service however they cannot replace the gross devaluation of my vehicle with the entire loss of my service history. They would not repair the damage to the underside of the car. When you take your car for service you are entrusting that the work will be completed, that you car and log book will be cared for and you'll be informed of any issues and get the opportunity to resolve. Jefferson Hyundai does not deliver.”